Job Title:
Doctor
Duties:
Seeing patients
What’s the best thing about working here?
The staff
What do you like about Dr. Trusty?
N/A
What do you think is our most important service?
Customer service – making the patients feel comfortable in coming here and taking care of ALL their visual needs.

Job Title:
Doctor
Duties:
Patient Care
What’s the best thing about working here?
Family atmosphere amongst the staff.
What do you like about Dr. Trusty?
His charisma and sense of humor. He cares for his patients and has a personable approach.
What do you think is our most important service?
Providing comprehensive care of our patient’s visual needs while making them feel comfortable.

Job Title:
CFO
Duties:
Oversee financials, patient & care, marketing
What’s the best thing about working here?
Family atmosphere, professional but fun
What do you like about Dr. Trusty?
His patients love him. He goes the extra mile with his patients.
What do you think is our most important service?
Eye health exams

Job Title:
Marketing Director & Public Relations
Duties:
Planning- office Trunk Shows and events. Front desk responsibilities and office PR.
What’s the best thing about working here?
Our staff makes it a fun place to work.
What do you like about Dr. Trusty?
Dr. Trusty is considerate and respectful to all employees.
What do you think is our most important service?
Customer Service is and should be #1 in service – that’s how you get repeat business!

Job Title:
Lab Technician
Duties:
Cuts lens, frame stylist, dispenses glasses, customer service and a little bit of everything.
What’s the best thing about working here?
Working with patients, and I also enjoy frame styling patients.
What do you like about Dr. Trusty?
He’s a very caring person.
What do you think is our most important service?
To provide our patients with good eye care treatment.

Job Title:
Optometric Assistant
Duties:
Prep patients, help with contacts, help at front desk, and cleaning.
What’s the best thing about working here?
The staff is lots of fun and really friendly. We try to be happy people!
What do you like about Dr. Trusty?
His sense of humor and the patience and care he has for his patients. The way he interacts with them.
What do you think is our most important service?
Helping our patients see

Job Title:
Optician
Duties:
Frame Buyer and Frame Stylist
What’s the best thing about working here?
Dr. Trusty and Shari let you shine and encourage you to fulfill goals. They expect me to be myself and trust my judgment in the Frame Gallery.
What do you like about Dr. Trusty?
His honesty, clean mind and professionalism. Never have see the man angry and I can go to him with any problem that may arise.
What do you think is our most important service?
Crisp, clear vision is #1. After that all the frame styling that makes the patient feel good in their glasses. All the above sums up in 3 words: “Sincere Customer Service”

Job Title:
Optometric Assistant
Duties:
Prep patients, assist the Doctor, testing, teach new Contact Lens wearers and order Contact Lenses
What’s the best thing about working here?
The Patients and Staff
What do you like about Dr. Trusty?
Everything
What do you think is our most important service?
Customer Service

Job Title:
Optometric Assistant/Receptionist
Duties:
Working with patients before they see the Doctor. Teach new Contact Lens wearers, testing, fitting, ordering and dispensing, filing insurance and ordering glasses.
What’s the best thing about working here?
Working with people who care just as much as I do!
What do you like about Dr. Trusty?
He really cares about his patients and staff.
What do you think is our most important service?
Helping people to see better.

Job Title:
Receptionist/Optometric Assistant
Duties:
Answers and directs incoming telephone calls, obtains patient information and schedules appointments. Helps dispense glasses and contacts, also assists with adjusting and repair of glasses.
What’s the best thing about working here?
Working in a family, professional atmosphere!
What do you like about Dr. Trusty?
Dr. Trusty has provided his staff and patients with a family oriented caring relationship.
What do you think is our most important service?
CUSTOMER SERVICE!! Making sure our patients leave here with the best quality care.

Job Title:
Receptionist
Duties:
Answering phones, making appointments, greeting our patients when they come in.
What’s the best thing about working here?
Cool glasses... just joking, still figuring it out.
What do you like about Dr. Trusty?
He's real, he takes the time to talk to people.
What do you think is our most important service?
Customer service, patients come first.

Job Title:
Billing Manager
Duties:
Insurance billing, verifications, statements, filing and correct claims.
What’s the best thing about working here?
Total Eyecare is a fun, loving and great place to work.
What do you like about Dr. Trusty?
His humor and personality. He really enjoys his job and puts his patients first. He and Shari are wonderful and caring people.
What do you think is our most important service?
Customer Service!!! We make our patients feel like they are #1 here at Total Eyecare.

Job Title:
Office Assistant
What’s the best thing about working here?
The people working here are just great! You build great friendships and you feel like family :)
What do you like about Dr. Trusty?
I like that he is a very outgoing and goofy guy. He's not only a doctor but a real friend who wants the best for you.
What do you think is our most important service?
I think that our most important service is customer service. You must show that you do care in order for someone to trust you. And that's something we try our best to accomplish.